sHOP WITH CONFIDENCE

We understand the uncertainties and challenges you are facing. There are so many things to take into consideration when it comes to buying the right product, knowing you might change your mind.  Say, there are some last minute changes in your designs? 

To help our customers solve this problem, we came out a few solutions to solve this issue. 

You can exchange the item before delivery.

  1. Free gifts, vouchers and accessories associated with the purchase must also be returned.

  2. One exchange is allowed per invoice. The exchanged product will not be eligible for further exchange unless faulty.

  3. There will be no refunds given if chosen item is lower priced. 

  4. If chosen item is of a higher price, top up the balance with cash or nets.

Exchangeable

Reservation

You can keep your products with us for up to 4 weeks upon payment, as we are aware that not all customers would want their items to deliver immediately. Lighting are usually the last few items to install before handover and sometimes renovations do get unexpected delays. We understand the uncertainties, hence we offer this service without any charges. 

Next Day Delivery

Emergency mode? In need of lamps ASAP? 

We are here to help. 

  1. Delivery will be done during our operating hours.

  2. Delivery will commerce the next operating day upon order confirmation.

  3. Service is subjected to stocks availability.

  4. Delivery fee of $50 will be charged for Next Day Deliveries

No Hidden Costs

singapore online lighting store

We don't enjoy unexpected extra cost upon payment during our own shopping experiences, hence we do not wish our customers to feel the same way too. Our prices are transparent and we do not charge GST, therefore prices are all nett. The only additional cost that might incur is delivery charge of $10/trip for orders less than $350. 

singapore online lighting store

Product Care

Protecting your lamps may seems like a trivial matter. But maintaining it's cleanliness and preventing misuse of the light prolong it's lifespan. 

  1. Always switch off your lights before you start cleaning

  2. Use a feather duster to regularly dust lamps.

  3. Wipe glass, ceramic, marble, or plastic lamps with a damp soft cloth.

  4. Dry thoroughly before turning on power.

  5. Do not use any harsh abrasives, polishes or chemicals.

  6. To help preserve outdoor fixtures, a high quality car wax may be applied to the metal twice a year.